Refund policy
Return & Exchange Policy
At A La Mode Boutique, we want you to love your purchase! If something isn't quite right, we're happy to help.
We gladly accept returns within 15 days of your purchase (for in-store purchases) or within 15 days of receiving your online order. Eligible merchandise may be returned for store credit or an exchange only. We do not offer refunds to the original form of payment.
The following items are not eligible for return or exchange:
- Clearance, sale, or discounted merchandise (all sales are final)
- Jewelry
- Handbags
- Footwear
- Gift cards
To be eligible for store credit or exchange, merchandise must:
- Be returned within the 15-day return period.
- Have all original tags attached.
- Be accompanied by the original receipt or proof of purchase.
- Be unworn, unwashed, and free of odors, stains, pet hair, makeup, perfume, or any signs of wear or damage.
Online Returns
Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.
We strongly recommend purchasing shipping insurance and retaining your tracking information, as A La Mode Boutique is not responsible for lost or damaged return shipments.
Once your return is received and inspected, we will process your exchange or issue store credit if the merchandise meets the return requirements.
If you have any questions or need assistance with a return or exchange, we're happy to help!
A La Mode Boutique
5001 Sergeant Road, Suite #390
Sioux City, IA 51106
Phone: (712) 274-5977
Email: shopatalamode@gmail.com